Verso VCLEAR™ Voice Mail

A highly scalable, carrier-grade solution designed for revenue generation

The VCLEAR™ Voice Mail solution offers carriers the opportunity to migrate seamlessly to a versatile platform for value-added messaging services that create substantial new revenue streams. With the Verso solution, carriers can offer their customers voice mail access by phone or email, with multi-device message notification, customizable greetings, and a variety of other readily marketable options.

A new opportunity for revenue generation

As the migration from CPE-based voice mail to network-based voice mail solutions continues to accelerate, the service revenue opportunities for wireline, wireless, and cable operators are expanding. Verso's IP-based Voice Mail solution enables your network to take advantage of the trend by delivering a highperformance, network-based service to enterprises, small-to-medium businesses, and residential customers. Its configuration allows you to differentiate your service offerings from the competition, increase revenues and margins, and reduce subscriber turnover.

When combined with the VCLEAR™ Edge Softswitch solution, Verso VCLEAR™ Voice Mail provides voice mail and messaging services to SIP and MGCP-based edge devices, including customer premises gateways, integrated access devices, and IP endpoints.

Fast, cost-effective deployment

Verso VCLEAR™ Voice Mail offers a fast and cost-effective way to deploy a ubiquitous, network-hosted solution designed to grow your business. Carriers can implement a highly scalable, carrier-grade solution capable of supporting millions of subscribers, with control provided by a multi-tier web-based management tool that lowers operational costs. Verso VCLEAR™ Voice Mail also offers versatile, seamless migration with open solution protocols and APIs.

End-users benefit by having access to flexible voice mail options — reachable through multi-devices, phones, and email — that include customizable greetings, message recording, and multiple language support.

Voice Mail Server

The Voice Mail Server, a key component of the VCLEAR™ Voice Mail solution, is a next-generation, network-based voice messaging server that provides an alternative to less scalable and less flexible CPE-based voice mail solutions. It offers a full range of features and functionality, including multiple subscriber and caller features as well as flexible message management and notification options. The Voice Mail Server is a scalable, Linux-based, carrier-grade application designed from the ground up to support large-scale subscriber bases in both circuit-switched and packet-based networks.

Media Server Blade

The VCLEAR™ BHG 2500 Universal Gateway provides the media server component of the Verso VCLEAR™ Voice Mail solution. The IPM-1610 media blade enables functions such as message record/playback, on-board announcements, voice coding, and echo cancellation.

Audio Provisioning Server

The Audio Provisioning Server provides standard audio prompts to the media server blade on the VCLEAR™ BHG 2500 Universal Gateway.

Key Features

Caller Features

• Conditional greetings (Busy/No-Answer) for situation-based caller greeting
• Primary/secondary welcome greetings options
• Support for 25+ languages
• Message recording, erase, re-record options offers callers full message control
• Message delivery options allowing the caller to mark a message urgent, private and sent

Subscriber Features

• PIN based access for quick but secure access to an account
• Play, replay, save and delete options providing full message playback control
• Reply, forward/redirection of messages allowing for quick handling of voice mail and closure
• Listen to header info, providing the ability to rapidly scan long mail boxes

Voice Message Service Features

• Voice messages can be played or deleted in any sequence
• Single voice mail box for multiple telephones for SOHO subscribers

Voice Message Notification (Message Waiting)

• Voice mail notification via traditional stuttered dialtone
• Voice mail notification via e-mail and capability to play messages directly on a PC
• Voice mail notification on cell phone, PDA or pager

Voice Message Management

• Retrieval of voice mails anywhere via phone
• Reply and forwarding of voice mails using phone
• Voice messages via e-mail with voice message as an e-mail attachment
• Personalized branding of greetings and announcements

Voice Mailbox Provisioning and Management

• Subscriber self-provisioning of voice mail service options and voice mail user preferences
• Phone and web-interface options for setting up voice mail boxes
• Add/delete greetings, either generic, name-based, and/or customized
• Setup or reset password or PIN numbers
• Maintenance of subscriber profiles for Class of Service options such as mail box sizes
• Administrator can broadcast important voice messages to a subscriber group
• Maximum number of messages and storage limits can be set by administrator based on Class of Service
• Administrator can create/delete multiple Class of Service profiles and assign to subscribers

OAM&P Features

• Multi-Tier Web-based Management (user, enterprise, service-provider, network-provider)
• Rule-based customization of voice mail services
• SNMP manageable, with NOC and OSS/BSS interfaces
• Statistics with operational measurements for traffic/usage and maintenance statistics
• Message Of The Day can be set by administrator

Click here for a copy of the datasheet with full hardware specifications.

Specifications are subject to change without prior notification.