Bestellen & Aankopen
Welke betaalmethoden accepteert u?
Wij accepteren een breed scala aan betaalmethoden, waaronder Visa, Mastercard, Maestro, American Express, PayPal, iDEAL, UnionPay, Apple Pay, Google Pay, Postepay, Cartes Bancaires, Bancontact (via Mollie), KBC of CBC Payment Button (via Mollie) en Belfius Pay Button (via Mollie). Als de uitgever van uw kaart of betaalmethode de transactie niet autoriseert, kunnen wij niet verantwoordelijk worden gehouden voor vertragingen in de levering of het niet leveren van uw bestelling. Bestellingen zonder geldige betaling op naam van de geregistreerde kaarthouder worden niet geaccepteerd of verwerkt. Alle betalingen moeten worden voltooid via de beveiligde betalingsmodule op onze website. Betaling via bankoverschrijving of onder rembours is niet mogelijk. Om de veiligheid van uw online betaling en persoonlijke gegevens te garanderen, wordt alle transactiegegevens versleuteld met SSL-technologie voordat deze via het internet worden verzonden. Er is geen speciale software nodig om een SSL-beveiligde betaling uit te voeren. U kunt een beveiligde SSL-verbinding herkennen aan het slotpictogram in de statusbalk van uw browser.
Vertaald met DeepL.com (gratis versie)
Biedt u volumekortingen aan?
Verso.com only sells to individuals. This means that if you buy products that are not intended for personal use, but for example resale, or if you're a business, you cannot place an order and we will not be able to sell you products.
We do work with a platinum and gold vip clientele program. From a purchased amount of 5000 euro within the same year you get a gold status, which gives you a 5% discount within that year on every purchased item, sales articles excluded. From a purchased amount of 10 000 euro within the same year you get a platinum status, which gives you a 10% discount within that year on every purchased item, sales articles excluded.
How do I make sure I order the right size?
We always describe as completely and accurately as possible what we offer to sell. The description aims to be sufficiently detailed in any case to let you make a proper assessment. If we make use of graphics, they are a true reflection of the goods and / or services. But to err is human and if we have made an obvious mistake, we are not obliged to deliver the order if this would prove impossible. If any doubt regarding sizing please contact verso team. They will be honoured to advise you.
Quality & Warranty
Can I change my delivery address?
All goods will be delivered to the address specified by you when you order. Delivery is only possible to an address in the european union. If there is any doubt please contact verso team. They will be honoured to advise you.
If you're not home when our supplier arrives at your home our supplier will deliver the package to the nearest collection point where you can pick up the delivery at your convenience within the stated timeframe.
How can I track my shipment?
We will will provide a tracking number. If there is any doubt please contact Verso team, they will be honoured to advise you.
How much will shipping cost?
Shipping costs will be calculated separately and you will be informed of the estimated cost prior to finalising your order.
What shipping provider do you use?
Shipment is via My Parcel. When shipping your package you will receive an email the evening before delivery containing tracking information. Deliveries are made Monday through Friday, except during holidays.
Delivery
Do you sell quality products?
We guarantee that our products conform to your order and meet normal expectations you may have of such a product taking into account the specifications of the product. We guarantee that our products meet all legal requirements.
What is the warranty period?
We guarantee that our products meet all legal requirements. If any problem regarding warranty or quality please contact info@verso.be
Others
What is your returns policy?
Please check our return policy on our website.
Which products can be returned?
During the first 14 days after delivery, we expect you to take care of your ordered product and packaging. If you want to return the goods as described above, you can unpack them only to the extent, or use them as necessary to assess whether you want to keep the goods. Returned goods may have been fitted, but must not be used. If you send back the goods, this should be done together with the original packaging, accessories and in original condition and taking into account our instructions below.
Can I get a refund for my shipping costs?
This is not provided, shipping costs are on behalf of client.
Returns
How do I contact your company if my question isn't answered here?
T: +3232269292
M: INFO@VERSO.BE
Where are you located?
VERSO ANTWERP
LANGE GASTHUISSTRAAT 9-11
2000 ANTWERP
BELGIUM
VERSO KNOKKE
Kustlaan 121
8300 Knokke-Heist
050 33 80 47
BELGIUM